বৃহস্পতিবার, ২০ ডিসেম্বর, ২০১২

Oil delivery to wrong address leaves New Bedford homeowner with a mess

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December 19, 2012 12:00 AM

NEW BEDFORD ? An oil delivery to the wrong address on Park Street Tuesday left the owners with an oily mess and the company with an expensive cleanup.

Guard Oil delivered about 27 gallons of home heating oil to a Park Street home and the oil spilled onto the basement floor because the single-family home is no longer heated with oil and the fill pipe is disconnected from the oil tank, according to District Fire Chief James Clark.

No one was home at the time of the delivery and the spill wasn't noticed until family members came home, smelled the odor and contacted NStar, thinking it was a gas leak, he said.

When NStar officials went down to the basement, they immediately saw the oil on the floor and contacted the Fire Department at 1:52 p.m., he said.

Clark said the Fire Department's Fire Prevention Bureau, the state Department of Environmental Protection and the city's Health Department and Water Department were all notified.

The house was ordered to be evacuated and the gas and electricity were shut off to avoid a fire and all the windows and doors were left opened to ventilate the house of the thick, oily smell.

The homeowner was understanding of the error when she spoke with a reporter.

"It was an accident. It was a common mistake. It's not a big deal. It just needs to be cleaned up, that's all. I'm not upset," said Tamara Wells-Reynolds.

"It was a clerical error," she added, explaining the oil was delivered to the wrong address.

She said her family has lived there for 10 years and their home has always been heated with natural gas.

The basement isn't finished and there is no damage other than a "wet" floor and the odor. "It's a 100-year-old cellar. It makes it easier to clean," she said.

Wells-Reynolds said she just wants the oil company to clean up the mess.

"I would expect they will clean it up," she said. "It's their mistake. That's all I want, for it to be cleaned up."

Clark said Guard is required to pay for the cleanup. "Guard Oil is responsible for contacting an environmental cleanup company," he said.

Tom Guard, one of the owners, said the company will clean up the spill but refused to discuss the circumstances of the accident.

"They will be well cared for," he said of the family.

He wouldn't confirm the oil was delivered to the wrong address. "At this point, I think I'll pass," he said.

Clark said he knows the homeowners bought the property after it was converted to natural gas, but he and Fire Chief Michael J. Gomes said state law calls for the removal of the fill pipe whenever an oil tank is no longer used.

"The reason for that requirement is so these types of accidents don't occur," Gomes said. He added that violation of the requirement is punishable by a fine of up to $100.

Clark also said an oil tank makes a whistling sound when it is being filled. When there is no whistling noise, the oil tank is either filled or the fill pipe isn't connected to the oil tank.

The delivery person made a notation on the bill left at the house that the whistle on the oil tank wasn't working, he said.


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